Minh Nguyen.
10+ years of experience shaping chaos into clarity at startups and bringing process and scale to scale-ups, and enterprise organisations. My biggest strength is my ability to connect insights and design decisions to commercial outcomes, enabling teams to build the right things faster.
Deeply collaborative, my favourite work involves partnering with Product and Eng to shape what to invest in, how we build and ship, and what to do next. Equally experienced scaling established products and navigating zero-to-one initiatives from idea to launch.
Select work
Canva
Product Design Lead
From product-led B2C growth to $500M ARR in B2B Revenue
Led a multi-year initiative to modernise legacy seat-based pricing and expansion, delivering net-new (0-to-1) product experiences alongside a large-scale redesign of global navigation, user management, and permissions to unlock growth across franchise and multi-team verticals, turning the B2B segment into a primary driver of revenue.
Commonwealth Bank
Lead Designer & Product Manager
Stepped into the dual role of designer and PM to lead design and product of a 0-1 expense management and social transaction splitting product within CommBank’s native banking app.
View case study →
Canva
Product Design Lead
Shaping subscription churn and re-activation
Initiated and led research into consumer subscription and recurring payments behavior centering around set up, renewal, churn and re-activation. This research directly led to a change in strategic direction and investment of a prioritized company goal.
Reach out for case study →
CSIRO’S Data61
UX Consultant
The CSIRO is Australia’s national science agency. During my time there, I led design and research for Australia's national open-data framework. I collaborated with Federal Treasury, regulatory bodies, and community groups to transform strict compliance requirements into intuitive, trustworthy consumer experiences and cross-sector policy for banking, energy, and future industries.
Impact
| Built the foundation for the experience design team’s in-house research capability, implementing operational tools and execution frameworks that streamlined recruitment, primary research, and rapid prototyping.
| Redesigned the data consent flow from an information-dense single page into a structured, multi-step experience which significantly reduced cognitive load while increasing user speed, comprehension, and data accuracy.
| Accelerated compliance and design alignment across sectors and third-party services by launching an open-source, consumer-validated Figma design system and repository.
↗ CSIRO
Atlassian
Senior Product Designer
Led product design for Atlassian’s B2B migration tools. This includes services to guide, plan and facilitate the adoption and shift from on-premises server instances to cloud-hosted solutions for products like Confluence and Jira for small, micro businesses through to enterprise level companies.
Commonwealth Bank
UX Designer
Designed the Commonwealth Bank’s first native origination experience - removing the need for users to navigate stitched together web forms and mobile sites - enabling new to bank customers to open a bank account in minutes and start transacting instantly.
As part of this project I also redesigned the CommBank App’s form fields, with this new pattern adopted into the mobile pattern library and reflected in all data entry and conversion flows.
View case study →